Managing Directors of T-Systems Client Services in conversation

T-Systems
Client Services

Welcome to T‑Systems Client Services. We run your IT and shape IT Outsourcing, putting people at the centre.

Employees in the consulation
Satisfied manager

Why IT Outsourcing is different with us: As an IT service provider, we assist companies and their employees through change with a specially designed client-specific process. For us, a successful transfer of business means focusing on the people involved in the change.

We empower employees in our outsourcing projects through transparency, flexibility and integration, promoting positive change for everyone involved.

Process

How does IT outsourcing work with us as an IT service provider?

Current mode of operations

The current mode of operation (CMO) of the IT processes concerned serves as the basis and is continuously optimised during as well as after outsourcing, while the existing standards are guaranteed.

CMO + employee integration

In the CMO+ phase, services and staff are transferred to T‑Systems Client Services. We ensure stability and continuity – both in terms of employees and performance – by integrating employees as an independent part of the company while preserving their identity.

Future mode of operations

Reaching the target state signifies that the desired standard of the transferred services has been achieved. Continuous optimisation by T‑Systems International ensures future-proofed and resilient technology and expertise over the medium and long term.

Benefits

What are the advantages of IT Outsourcing with us?

Competence

Our IT experts and HR experts bring the specialist knowledge required for your business. They are always available to help and advise you with any questions or concerns you may have.

Experience

We have many years of experience gained from numerous IT outsourcing projects with high levels of customer and employee satisfaction. We serve a wide range of companies and industries.

Continuity

Our structures and processes combine standardisation with flexibility, enabling us to achieve seamless transitions and ensure continuity and stability.

Further development

We support our employees and improve the quality of our services through extensive training and development opportunities.

Head of Department at T‑Systems Client Services in Nuremberg

Otto Regele
Head of Department in Nuremberg

I felt that I was in good hands at T‑Systems Client Services and was able to prove my competencies.

Otto Regele
Head of Department in Nuremberg

A T‑Systems International employee

Stephan Schlierf
IT-Compliance & Audits

Of course, such a transfer of undertakings is an exciting challenge; for me personally it certainly helped that you continued to work with the colleagues from the old company for the time being.

Stephan Schlierf
IT-Compliance & Audits

HR Projects von T‑Systems Client Services aus Nürnberg

Madlen Matthes
HR Projects

I like the variety of opportunities within T‑Systems Client Services. For me T‑Systems Client Services is a great solution.

Madlen Matthes
HR Projects

T‑Systems International employee

Norbert Haunschild
Head of Department
Nuremberg

T‑Systems Client Services ensures a smooth transition for acquired staff and the outsourced business.

Norbert Haunschild
Head of Department
Nuremberg

Employees of T‑Systems Client Services from Nuremberg

Werner Schraudner
Head of Nuremberg Unit

At T‑Systems Client Services, both the employees and the processes of the former organization can be taken over. This ensures a safe and stable business at the previous level.

Werner Schraudner
Head of Nuremberg Unit

A T‑Systems employee smiling at the camera

Raimund Siebinger
Head of Presales & Order Management Unit

The newly acquired employees are accompanied and supported on this path by experienced HR professionals.

Raimund Siebinger
Head of Presales & Order Management Unit

Mitarbeiter von T‑Systems International

Andree Friedrich
Former chairman of the works council

For me, T‑Systems Client Services was like a ferry that led me from my old daily work to a new port.

Andree Friedrich
Former chairman of the works council

About us

Powering Change by empowering people

We believe that positive change can only happen if people are recognised as the most important factor. This is why we design outsourcing processes that focus on employees and promote expertise.

Appreciation

We recognise the person behind each transformation and respect their individual role and personality. This is why we treat all business partners and employees with respect and on an equal footing.

Transparency

We act transparently from the outset to create clarity and commitment. After all, outsourcing processes can only involve everyone if they are based on trust and provide security.

Responsibility

We take our responsibility towards our clients and every single employee seriously. Our ultimate goal is successful business transfer. And this determines the success of each and every individual.

Flexibility

We design processes for IT outsourcing and operation that ensure efficiency and, above all, flexibility. These allow us to meet the individual requirements of our clients and employees in the best possible way.

At T‑Systems Client Services, we don’t see taking over IT operations as one of many sub-issues of large-scale outsourcing projects. Instead, we have specialised in doing just that. That is our profession.

As a specialist subsidiary, our operating company provides CMO services in conjunction with employment transfers for T‑Systems clients. Our ultimate goal is to make these transfers a long-term success for our clients and for every single employee.

Georg Fliß & Maik Fink
Directors, T‑Systems Client Services

Contact

Do you have any questions, or would you like to learn more about us and our services? Contact us. We are here for you.

Ines Schmittwilken
HR Project Manager, T‑Systems Client Services

Contact